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Parkway Garage Ltd

Ford Repairs. Parkway Garage Ltd has been vetted and approved by TrustATrader. Covering Luton and surrounding areas

Membership number TT20841

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4.17 out of 5
8 reviews

  • Initial impression Initial impression: 4.12 out of 5.0
  • Punctuality Punctuality: 3.88 out of 5.0
  • Cleanliness Cleanliness: 4.12 out of 5.0
  • Quality Quality: 4.38 out of 5.0
  • Value Value: 4.12 out of 5.0
  • Overall opinion Overall opinion: 4.38 out of 5.0
  • 0 missed appointments in the past 6 months

About Parkway Garage Ltd, Luton, LU1 3HX

Welcome to Parkway Garage Ltd

When you entrust your car to us, you can be sure that we’ll take care of every last detail. Parkway Garage Ltd prides itself on a high level of customer service and professionalism.

Book Your Class 4/7 MOT, Car Servicing, Brakes, Batteries & More.

We are an RAC Approved Garage.

Opening Hours

Monday to Saturday 9.30am – 8.00pm
Sunday 9.30am – 2.00pm

Service & Repairs

  • Body Repairs
  • Cambelts
  • Car Sales
  • Car Servicing
  • Classic Car Repairs
  • Clutch Replacement
  • Diagnostic Servicing
  • Diesel Fuel Injection
  • Differential Replacement
  • DPF Specialists & Cleaning
  • Fleet Servicing & Repairs
  • Flywheel Replacement
  • Fuel Injection Specialists
  • Garage Mechanics
  • Gearbox Installer
  • Intercoolers
  • Kit Cars
  • Manual Gearbox Installer
  • Manual Transmission
  • MOT & Garage Services
  • Mot Stations
  • Re-Mapping
  • Recovery Service
  • Starter Motors
  • Suspension Specialists
  • Transmission Replacement
  • Tyres & Tyre Suppliers
  • Used Vehicles
  • Vehicle Bodyworks & Paintwork
  • Vehicle Colling
  • Vehicle Recycling
  • Wheel Alignment Specialists
  • Wheels Brakes & Exhaust Specialists

For further information of the services we cover please feel free to visit our website

Contact us today for a free quote and to discuss your requirements. We are always available to give friendly, professional and helpful advice.

When calling please remember to mention Trustagarage.com. Thank you.

Qualifications

  • RAC Approved Garage

Location

Parkway Garage Ltd
3 Gloucester Road

Luton
Bedfordshire
LU1 3HX

Insurance details

Provider Policyfast Insurance
Verified 3rd March 2022

Parkway Garage Ltd

Limited company
Incorporated as from 11th July 2019
Verified on 5th July 2021
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustAGarage's high standards
  • Agreed to complaints procedure

Reviews (8)

  • Average rating: 1.0 out of 5

    "My van was taken to this garage by a breakdown company. I was in liaison with them about the payment of my van and in the meantime the garage called me to ask for authorisation for the work. I advised them to await the go ahead from the breakdown company. (they had already informed the garage a new starter motor was needed.) A day later I received a call from the garage claiming that there was an electrical fault with the van and it would cost in the region of £800. The breakdown company cover upto £360 parts and labour. The van was checked by a breakdown company engineer and there was no other fault, apart from the starter motor so it showed the garage were trying to get money from me. I waited until Tuesday and the garage called again, a worker advised me that the starter motor had been changed a day prior (the same day I received a call to say the van had further faults) Now the van needed collecting or it would be subjected to storage charges."

    Trader reply: "The customer had been towed into our garage by the breakdown company with a problem with the starter motor; it was a Friday and we had the customer in the next day due to it arriving late. We informed the customer that the vehicle had starter motor issues and would need replacing. We provided the quotation to the customer and they advised us to repair the vehicle as it has labour and parts cover from the breakdown company. We advised the customer that if the breakdown company do not cover the parts, then they would be held liable for the costs. He approved us to carry out the work. We advised him that the breakdown department is closed on a Saturday and I will be only able to confirm this on Monday, on that Saturday he called more than 4 times asking if his van is ready as he needed it for work. We kindly explained to him that the job is taking longer than expected and he will need to be patient, so that day we were not able to complete the car and informed him that his vehicle will be ready on Monday. On Monday we called the breakdown company to recover the costs for the work on the vehicle – they refused the claim and referred the matter back to the client. We then informed the client and they were not happy, and he came to the garage. He was on the phone to the breakdown company for roughly 30 minutes, but they did not cover his costs. Upon this he said I am not paying the amount as it costs too much. The costs were over £300, he kept saying I could have got that starter motor changed for £50. He was mentioning that he only came here because he thought the breakdown company would cover him. He then started to request us to remove the starter motor to take the car away but a manger was not happy with that decision, so instead out of goodwill we applied discount to his balance. We advised him that if the car stays here over night without balance being paid, we will then start applying storage fee, because our garage is in the middle of town centre. We have a lot of work and the vehicle cannot be parked on the road as they will get parking fines within a matter of minutes. We have bought in this policy in as a few incidents have occurred. Regards, Parkway Garage Ltd."

    • Initial impression Initial impression: 1 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 4.67 out of 5

    "Kuga tdci with engine light on 3 different fault codes giving loads of different reasons, diagnosed in 1hr (blocked dpf) then 2 to do the job. Recommended my go to garage from now on."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 3 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 4.83 out of 5

    "They done a service at very short notice, good work, fair price and good guys! Thank you"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 4 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    "Everyone working is so lovely got my car done at an amazing standard, work very quickly with top level of quality. Such an amazing garage will 100% return and recommend to others"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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