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Automotive Services (Eastern)

Volvo Repairs. Automotive Services (Eastern) has been vetted and approved by TrustATrader. Covering Bedfordshire and surrounding areas

Membership number TT10171

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4.85 out of 5
568 reviews

  • Initial impression Initial impression: 4.83 out of 5.0
  • Punctuality Punctuality: 4.9 out of 5.0
  • Cleanliness Cleanliness: 4.84 out of 5.0
  • Quality Quality: 4.86 out of 5.0
  • Value Value: 4.8 out of 5.0
  • Overall opinion Overall opinion: 4.89 out of 5.0

Consumer feedback

Generated from the text of this garage's consumer reviews

Automotive Services (Eastern) Ltd has built a strong local reputation for friendly, trustworthy car care, with customers praising the team’s clear communication and fast turnaround. Many reviewers highlight Tamara’s supportive, helpful approach—one customer said “**Tamara created the very best first impression of the company and was incredibly helpful and supportive**”—while Stephen is repeatedly mentioned for taking ownership of complex problems and keeping everything moving. The garage has helped drivers with everything from diagnostics and servicing to MOTs, and customers value how they’re kept updated throughout the job. In one standout case, Stephen and the team worked with the warranty company and dealer so a suspension repair costing over £800 “**didn’t cost us a penny**”, earning strong recommendations. **What customers say** - Customers consistently mention the team being *approachable and reassuring*, including praise for Tamara’s “very best first impression” and supportive help. - Stephen and the workshop team are repeatedly credited with *investigating and solving tricky issues*, with one reviewer thanking them for “invested time and energy on my intractable problem”. - Work is often described as *prompt and efficiently managed*, including cases where customers were booked in quickly (for example, an RAC-approved repair appointment the following day). - The business is commended for *handling warranty/dealer contact*—one customer said they ensured a “repair costing over £800 didn’t cost us a penny”. - Many long-term customers say they’ll “come back” and recommend the garage, describing it as great value, with high-standard workmanship. Overall: **4.85 average rating** from **568 reviews**.

  • 0 missed appointments in the past 6 months

About Automotive Services (Eastern), Bedford

Welcome to Automotive Services Eastern. We have many years’ experience in all aspects of the motor trade. Our team is highly experienced and fully trained to provide a good quality service. Our fully equipped workshops cater for the repair and service of cars, vans and light commercial vehicles, any make, model, age, without affecting your manufacturer's warranty.

We pride ourselves on being your one stop shop!

As an independent garage service in Bedford, we can provide tailored maintenance solutions to match your personal, business and fleet requirements. We strive to offer outstanding workmanship and customer service at unbeatable prices, whether you require a bulb, tyre, car servicing, MOT or a complete engine, we will go that extra mile.

Service & Repairs

  • Car, Van, and Light Commercial Vehicle servicing – without affecting your warranty.
  • Vehicle maintenance and repairs.
  • MOTs for Class 4, 5 and 7.
  • Air Conditioning service and repairs.
  • Cam belt replacement.
  • Head gasket replacement.
  • Heating, cooling and ventilation.
  • Massive stock of new tyres.
  • Tracking and alignment.
  • Engine changes.
  • Auto diagnostics.
  • Clutch replacement.
  • Braking systems.
  • Supply free courtesy vehicles.
  • Complex mechanical repairs
  • We can also deal direct with most warranty, leasing and insurance companies.

Opening Hours:

Monday to Friday – 8:30am to 5:30pm

For further information of the services, we cover please feel free to visit our website

Contact us today for a free quote and to discuss your requirements. We are also available to give friendly, professional and helpful advice.

Please mention Trustatrader when calling.

Automotive Services (Eastern) Ltd

Owned by Stephen Smith
Limited company
Incorporated as from 20th August 2014
Verified on 14th November 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustAGarage's high standards
  • Agreed to complaints procedure
Bedford
Bedfordshire

Insurance details

Provider AXA Insurance
Verified 22nd October 2025

Associations

Reviews (568)

  • Average rating: 5.0 out of 5

    Review by

    on

    "I am very impressed with my first interactions with Automotive Services today. Tamara created the very best first impression of the company and was incredibly helpful and supportive. And Stephen and his team invested time and energy on my intractable problem. I would happily recommend Automotive Services to anyone and everyone!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Great help recommended"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Outstanding service from beginning to end. We purchased a used car and within a week of ownership, we had a significant issue with the suspension system. We found this garage via the RAC approved repair network and were booked in the following day after contacting them. Tamara & Stephen were absolutely brilliant to deal with, they took care of contact with the warranty company and the dealer from who we purchased the car, they ensured that a repair costing over £800 didn’t cost us a penny and we are so grateful for the fantastic service we have received. Highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellent service and price, completed the work within the time scale discussed."

    • Initial impression Initial impression: 5 out of 5.0
    • Helpfulness Helpfulness: 5 out of 5.0
    • Efficiency Efficiency: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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